For Residents

Our main role as a social landlord is to ensure that our tenants live in a quality and safe environment and that the services we provide meet their needs and expectations

Resident Involvement

Resident Training Courses

Mercian actively promotes training among residents as well as staff in order to:

  • Develop individuals' skills and abilities, which may have a positive impact upon the community
  • Use those skills to improve Mercian's service by understanding and challenging how we work

All courses are FREE to residents. Childcare and travel costs are paid and transport can be arranged

Examples of the courses people have attended are:

  • Communication skills
  • Assertiveness
  • Committee skills
  • Budgets and finance
  • Presentation skills
  • Newsletter writing
  • Information technology

To apply please contact James Walsh on jwalsh@mercian.org.uk or call 0121 322 7404.

Question:

Are you a Mercian resident? Why not tell us your views by answering our Question of the Month.