For Residents

Our main role as a social landlord is to ensure that our tenants live in a quality and safe environment and that the services we provide meet their needs and expectations

Resident Involvement

Procurement Involvement

Mercian are currently in contract agreements, lead by the Property Services Team for the following elements of the service provided:

  • Gas Maintenance & Servicing
  • Day to Day and Voids Maintenance
  • Electrical Servicing (currently in the process of setting up new contract)
  • Gardening
  • Cleaning

Asset Management Focus Group

The Asset Management Focus Group is made up of resident and leaseholder representatives, along with Mercian staff members. Before most of the above agreements were set up, the Asset Management Focus Group was consulted with to evaluate and score the tendering and interview process of the contractors involved. 

If you would like to get involved, contact the Property Services Team on 0121 322 7336.

Question:

Are you a Mercian resident? Why not tell us your views by answering our Question of the Month.

 
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