For Residents

Our main role as a social landlord is to ensure that our tenants live in a quality and safe environment and that the services we provide meet their needs and expectations

Tenancy Information

Tenancy Handbook

You should have received a handbook when you first moved into your home. More

Types of Tenancy agreement

As a Mercian tenant you will have one of the following three types of tenancy. More

Information for tenants on the main rights and responsibilities that you have and that Mercian has as a landlord

We believe that the landlord and resident relationship works best as a partnership where the responsibilities of both parties are clearly set out.
The following information explains the rights and responsibilities that you and Mercian have in relation to your tenancy agreement. It also gives details on the types of tenancy agreement in use.

Question:

Are you a Mercian resident? Why not tell us your views by answering our Question of the Month.