For Residents

Our main role as a social landlord is to ensure that our tenants live in a quality and safe environment and that the services we provide meet their needs and expectations

Tenancy Involvement

Tenancy Handbook

You should have received a handbook when you first moved into your home. More

Types of Tenancy agreement

As a Mercian tenant you will have one of the following three types of tenancy. More

Tenancy Handbook

You should have received a handbook when you first moved into your home. It contains important information about the services we provide and your tenancy rights and responsibilities. There are lots of chapters giving useful advice on items such as rents, our repairs service, and moving out of your home.

If you have not got a copy of the handbook and would like one, please contact your Neighbourhood Officer or a member of the Neighbourhood Team on 0121 322 7373 or request a copy via our enquiries form.

Question:

Are you a Mercian resident? Why not tell us your views by answering our Question of the Month.