Repairs
Repairs and maintenance work is a key priority for Mercian and the association is continually striving to improve standards. More
Tenancy Information
Information for tenants on the main rights and responsibilities that you have and that Mercian has as a landlord. More
Tenant Involvement
Customer Involvement is at the heart of Mercian, we give residents as many opportunities. More
Mercian has been providing quality services for residents for over 40 years and we constantly strive for improvement. Our main role as a social landlord is to ensure that our residents live in a quality and safe environment and that the services we provide meet their needs and expectations.
This area provides you with details about your tenancy, the rents and the services we provide to residents. You can also find the details of how you could get involved with Mercian through Resident Involvement initiatives and help us shape the services in a way you really want.