Listening to our customers and providing excellent services is what we aspire to. Sometimes we get in right and sometimes we get it wrong. We always welcome customers to give us their views and opinions. When we receive compliments for a work well done it makes us proud of what we do and motivates us to give our best in providing excellent services.
The below table provides information on number of compliments received from 2005 to 2007:
| Compliments | 2006 | 2005 | | Housing | 9 | 10 |
| Maintenance | 59 | 0 |
| Home Ownership | 1 | 5 |
| Others | 6 | 9 |
Total | 75 | 24 |
If you would like to pass us a compliment on job well done you can call us on 0121 322 7373, fill our compliments form below or send us an email on info@mercian.org.uk.
Are you a Mercian resident? Why not tell us your views by answering our Question of the Month.
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