Important Information - New Local HomeBuy Agent
Orbit First Step, a division of the Orbit Group Ltd, has now been appointed by the Homes & Communities Agency to operate the local HomeBuy Agency in the following zones:
- Birmingham, Sandwell, Dudley, Solihull, Wolverhampton
- Coventry and Warwickshire
- Staffordshire and Shropshire
This contract will begin on 1st April 2009, however, to ensure a smooth transition to the new arrangements Mercian Housing Association and Orbit Group have jointly agreed to put in place transitional arrangements until 1st May 2009.
Orbit First Step and Mercian’s joint priority will be to affect the changeover in a way that ensures no disruption to current and future customers and to give clarity to our partners.
Any enquiries and applications for the period from 1st April 2009 until 30th April 2009 will continue to be handled by Mercian. Orbit First Step will then deal with enquiries and applications received from 1st May 2009 onwards.
Mercian will continue to deal with existing First Time Buyer Initiative and HomeBuy Direct applications through to sales completion. All new First Time Buyer Initiative and HomeBuy Direct applications from 1st April 2009 will be dealt with by Orbit First Step.
Mercian Housing Association would like to express our thanks and appreciation to all partners for the positive partnership working over the last three years in meeting the housing needs and home ownership choices of so many customers across Birmingham & the Black Country, Coventry & Warwickshire and Staffordshire & Shropshire.
Orbit First Step contact details
Phone - 0345 850 2050
Fax - 024 7643 8034
Email - ofs@orbit.org.uk
Website - www.orbithomebuyagents.co.uk