Mercian Housing Association

Our vision is to help develop communities people take pride in

Complaints

Mercian is committed to providing high quality services to all its customers:

  • We do get things wrong on occasions, but always want to correct them and learn from our mistakes
  • If you have a complaint, please fill out the Enquiry form below and someone will get back to you within two working days.
  • Please read our How to Complain leaflet for more information.